Last month we looked at onboarding new employees. In many respects offboarding mirrors onboarding, essentially "undoing" employee onboarding tasks. Because of this, leading onboarding vendors offer tools to manage both processes. However, the offboarding process is different enough to warrant a deeper look. The uniqueness arises out of the fact that, regardless of the circumstances, offboarding is a "good-bye"- the end of a relationship, which is much different than the "hello" welcoming new employees.
The offboarding process manages employees through their departure from a company by facilitating the completion of exit tasks, including exit interviews, forms completion, the return of company property, and ensuring that employees receive the appropriate extended benefits. This process is an important part of making sure the exiting employee feels positively about their experience at the company no matter what their specific situation may be.
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