While brokers will be needed now more than ever to assist their clients, they must be sure to partner with the right provider, or potentially risk losing everything, said a panel of experts at the Workplace Benefits Transitions conference Wednesday.
Recalling a time a vendor stole a client right out from under his company, Sam Cozzo, director at Aegis Administrative Services, said that it’s very important to vet technology companies when making strategic partnerships to administer employee benefits. “Look for best-in-class providers, but you better make sure you have agreements in place that will protect you from something like that happening,” he explained.
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