The arrival of the Affordable Care Act may have caused some to expect that health insurance brokers serving the industry and small-group employers would become obsolete, but arguably licensed agents are more important than ever.

This is particularly true for the small employer market. In fact, the need for experienced professionals is actually accelerating. One main driver is the critical function brokers play in making emerging marketplaces and platforms such as government-run and private exchanges work in the first place.

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