Nancy T. Egan is managing director of Key Success Profiles, a consultancy on organizational, operational and technology strategies for achieving customer relationship management objectives. Egan has directed landmark studies, designed and developed organizational assessment models and consulted with senior executives across the financial services and technology industries. She can be reached at (724) 728-2654 or email@example.com.
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Employee Benefit Adviser is the information resource for employee benefit advisers, brokers, agents and consultants.