16 areas where employers most want help from their broker

Brokers can be a lifeline for employers looking to evolve their benefits experience to one that views the employee holistically and enables work-life harmony. At least 81% of employers say an insurance agent or broker plays a crucial role when developing their benefit plans, and 75% say a benefits consultant or consulting firm assisted during their renewal period, according to MetLife's most recent benefit trends study.

To help guide advisers in the right direction, MetLife has put together 16 subjects where employers seek the most advice — and how much that desire increased between 2015 and 2016. These items range from providing global benefit solutions to advising on healthcare reform requirements.

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Overview
Brokers can be a lifeline for employers looking to evolve their benefits experience to one that views the employee holistically and enables work-life harmony. At least 81% of employers say an insurance agent or broker plays a crucial role when developing their benefit plans, and 75% say a benefits consultant or consulting firm assisted during their renewal period, according to MetLife's most recent benefit trends study.

To help guide advisers in the right direction, MetLife has put together 16 subjects where employers seek the most advice — and how much that desire increased between 2015 and 2016. These items range from providing global benefit solutions to advising on healthcare reform requirements.
1 global 1.jpg
Providing global benefit solutions
Employers who were interested in this topic:

2015: 41%

2016: 52%
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Recommending non-medical benefit solutions
Employers who were interested in this topic:

2015: 48%

2016: 58%
3 wellbeing 3.jpg
Advising on employee physical wellbeing strategy
Employers who were interested in this topic:

2015: 50%

2016: 60%
4 financial 4.jpg
Advising on employee financial wellbeing strategies
Employers who were interested in this topic:

2015: 50%

2016: 60%
5 statements 5.jpg
Creating benefit statements
Employers who were interested in this topic:

2015: 52%

2016: 62%
6 handbook 6.jpg
Providing assistance with creating and maintaining an employee benefits handbook
Employers who were interested in this topic:

2015: 52%

2016: 62%
7 needs 7.jpg
Providing insights on employee needs and desires for benefits
Employers who were interested in this topic:

2015: 53%

2016: 63%
8 administration 8.jpg
Providing benefits administration
Employers who were interested in this topic:

2015: 54%

2016: 64%
9 bundling 9.jpg
Recommending product bundling that will meet employee needs
Employers who were interested in this topic:

2015: 55%

2016: 64%
10 claims 10.jpg
Reducing the frequency and expense of claims
Employers who were interested in this topic:

2015: 56%

2016: 65%
11 trends 11.jpg
Providing insights regarding benefits trends
Employers who were interested in this topic:

2015: 54%

2016: 62%
12 compliance 12.jpg
Helping with legal, regulatory and compliance issues
Employers who were interested in this topic:

2015: 56%

2016: 64%
13 questions 13.jpg
Providing prompt, effective service and answering questions on time
Employers who were interested in this topic:

2015: 60%

2016: 68%
14 innovation 14.jpg
Recommending new innovative benefit solutions
Employers who were interested in this topic:

2015: 57%

2016: 65%
15 savings 15.jpg
Recommending cost savings alternatives
Employers who were interested in this topic:

2015: 61%

2016: 68%
16 reform 16.jpg
Advising on healthcare reform requirements
Employers who were interested in this topic:

2015: 57%

2016: 64%