Wizened consumers who are able to analyze their entire out-of-pocket exposure. Thats the goal of ConnectedHealths private exchange, says Joe Donlan, the companys president. However, he predicts that increased consumer engagement is just part of the wave toward more employers adopting private exchanges. Donlan shares his view on where the industry is headed and how brokers fit into the exchange system.
What is the structure of your exchange? Why makes it different?
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