As practices grow, their operational needs naturally change. What worked well for a two-person practice can be woefully inadequate for a 10-adviser firm. Aging technology, inefficient workflows and undertrained staff all inflate overhead over time, ultimately reducing a bottom line.
Advisers face increasing competition as well as new demands from the next generation of clients, who have high technology expectations and want 24/7 access. Will your practice be able to retain and add clients in this new landscape?
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