7:00 A.M.
Today I am up and ready at 7 o'clock. For the first hour of each day I like to catch up on the political news of the day, as well as industry news. I also respond to early e-mails while I'm still at home. If there is time, I like to check in with family, friends and colleagues via their posts on Facebook.
9:00 A.M.
I'm in the office and have a meeting with a carrier representative. We're talking today about ACA implementation, the California marketplace and just sharing general perspectives.
10:00 A.M.
It's our Genesis weekly staff meeting. We discuss coordination of workflow, managing renewals and new business, client communications, evolving internal operations, strategies for growth, etc.
11:00 A.M.
Time for my weekly call with Aflac leadership. Genesis recently committed to significantly growing voluntary products within our group employer clients. These weekly calls are important to us because they ensure that we remain focused on the mission and activity, stay accountable and keep up with results.
11:30 A.M.
Respond to priority e-mail and make/respond to essential telephone calls. As of late, I am calling all employer group clients providing guidance on the distribution of marketplace notices. Recognizing employees will not understand minimum value or affordability standards, we created an employee memo to accompany the notice, in both English and Spanish. Our discussions also include the feasibility of early renewals, ensuring proper distribution and management of SBCs and MLR rebates.
12:00 P.M.
Lunch meeting with a property and liability general agency specializing in the entertainment space. In January, our agency expanded into property and casualty (personal and commercial lines). It is a dream and vision we have worked hard to achieve.
1:00 P.M.
National Association of Health Underwriters Board of Trustees teleconference. As immediate past president, this is my final year on the Board of Trustees. My responsibilities include leading the nominations, elections and personnel committees as well as other policy and procedure reviews.
2:30 P.M.
I'm back on the telephone for various calls.
4:30 P.M.
On Mondays I usually leave the office at this time for home.
5:00 P.M. - 8:00 P.M.
It's family time. I prepare dinner for myself and my golden retriever named Bagel. We eat together watching Fox News every night. Bagel eats really well. My amazing wife, Barrie, eats Nutrisystem. She's the smart one. My adorable 2-year-old granddaughter, Julia, also comes over to visit us.
8:00 P.M.
It's time to continue working until who-knows-when tonight. However, I am deeply grateful for my job and experiences as I prepare for what Tuesday will bring.
