Owners of insurance agencies — long a community mainstay — need to start pondering their futures now or they may become irrelevant, said an industry group chairman Friday.

“Think about how fast things have changed in the last 14 years, and how" we continue to resist it, said Mike Donohoe, chairman of the Independent Insurance Agents & Brokers of America at the Big “I”’s Legislative Conference and Convention in Washington.

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