Broker Resources to Help Employers Choose Best-Fit Benefits Technology Solutions

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Employers are looking to use technology to manage employee benefits, but can struggle to make the best choices about which technology solutions to leverage. According to a recent study commissioned by AXA and conducted by SourceMedia Research/Employee Benefit News, HR professionals who have implemented an integrated software solution are using a variety of sources to make their decisions:

Figure 1: Sources Used When Selecting an Integrated Software Solution

Conferences: 51%
Webinars: 37%
Business groups/associations: 37%
Brokers: 36%
Colleagues: 32%
Industry analysts: 17%
Other: 16%
Source: SourceMedia Research/Employee Benefit News, March 2019

Brokers provide real value by educating employers on their technology options and helping them choose an integrated benefits administration platform that can efficiently manage employee benefits and meet employee needs.

To successfully take on this consultative role, however, brokers must stay on top of technology trends. Consider the following conferences and articles as sources of education on this mission-critical topic:

Conferences
HR Technology Conference & Exposition. Human Resource Executive. October 1 to 4, 2019. The Venetian, Las Vegas.
HR & Employee Benefits Summit. Forum Events. October 14 & 15, 2019. Hyatt Regency Mission Bay Spa and Marina, San Diego.
65th Annual Employee Benefits Conference. International Federation of Employee Benefit Plans. October 20 to October 23, 2019. San Diego Convention Center, San Diego.
3rd Annual International HR Forum. March 26 to 27, 2020. Radisson Blu Hotel, Amsterdam, The Netherlands.
Human Resource Executive® Health & Benefits Leadership Conference. April 15- 17, 2020. Aria Resort & Casino, Las Vegas.
SHRM Annual Conference & Exhibition. June 28 - July 1, 2020. San Diego.

Articles
This HR tech could help employees make better enrollment decisions. Caroline Hroncich. Employee Benefit News.
Top 4 HR trends to watch this year. Midge Seltzer. Employee Benefits News.
Know what you need to select a benefits provider. Dave Zielinski. Society for Human Resources Management.
Personalization is Key to Benefits tech success. Kathryn Mayer. Employee Benefit News.
Empowering employees with tech solutions. Kathryn Mayer. Employee Benefit Adviser.
In review: 21 benefits technology innovators. Kathryn Mayer. Employee Benefit News.

Organizations
Benefit Advisors Network, benefitadvisorsnetwork.com
National Association of Health Underwriters, nahu.org
Society for Human Resource Management, shrm.org

Broker Tip: Because technology is always changing, you need to learn everything you can about employee benefits administration systems — and then learn some more. This will help you support your clients with their benefits technology needs and help recommend ideas that will allow them better serve their employees.

Methodology
In February and March of 2019, SourceMedia Research/Employee Benefit News conducted an online survey of 401 HR professionals. The study, commissioned by AXA Equitable, had the following requirements for participants: manager level or above; benefits technology decision-making responsibility; organization size of 10 to 500 employees; organization 2018 gross receipts of $250,000; and organization usage of at least 1 software solution for HR functions.
For more information on integrated EB solutions, please check out the other content available at: https://www.employeebenefitadviser.com/benefit-technology-resource-center

For integrated technology solutions available from a trusted partner, visit: https://us.axa.com/employeebenefits/marketing/powerfullysimple.html

"AXA" is the brand name of AXA Equitable Financial Services, LLC and its family of companies, including AXA Equitable Life Insurance Company (AXA Equitable) (NY, NY); MONY Life Insurance Company of America (AZ stock company, admin. office: Jersey City, NJ) (MONY America); and AXA Distributors, LLC. All group insurance products are issued either by AXA Equitable or MONY America, which have sole responsibility for their insurance and claims-paying obligations. Some products are not available in all states.
GE-2737419(9/19) (Exp. 9/21)

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