The U.S. Centers for Medicare and Medicaid Services has made an improvement to Healthcare.gov with agents and brokers in mind. CMS spokeswoman Julie Bataille said Wednesday on a conference call that the group added a tool overnight to help consumers and brokers more easily find partially completed applications. CMS did not provide further detail on this particular upgrade, but has said in the past that their team is continuously working on all concerns with the Affordable Care Act’s website, including those pertaining directly to brokers. EBA has requested more detail on the tool.
In the meantime, "CMS hasn’t notified us about anything at all today," says Anne Petry, a broker and consultant at Jaggi Insurance and Investment in Central Illinois, who has previously shared her struggles with the site with EBA."I would love to find a place to go to find the partially completed apps but I didn’t hear where to go."
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