The Center for Consumer Information and Insurance Oversight will launch a direct hotline for brokers to answer “general” agent questions and issues related to the federally-facilitated marketplace.
The broker hotline is expected to launch ahead of open enrollment for plan year 2016, which begins November 1, but no specific date has been announced. The hotline will be “a person to help agents and brokers answer some general questions,” CCIIO has told B. Ronnell Nolan, president and CEO of the lobbying group Health Agents for America.
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