Despite the fact employees report increasing satisfaction with their employee benefits, many employers still say they aren’t satisfied with participation rates, highlighting a need for better employee education and communication about their benefits and the enrollment process, including from a trusted adviser.

A record-high number of employees (50%) in 2013 say they are satisfied with their employee benefits, but only 36% of employers report being satisfied with employee participation in voluntary benefits, according to MetLife’s 12th annual U.S. Employee Benefit Trends Study,exposing a disconnect betweenemployees’ positive views on benefits and their enrollment actions.

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