Some California agents are not happy with the way the state-run health care exchanges are treating them and there are many more road bumps to cross in the near future, said a San Diego-area broker.
Speaking at America’s Health Insurance Plans 2013 State Issues Conference in Arlington, Va., Bill Hammett IV, president at Hammett Health Insurance Services, said that in the buildup to Oct. 1, California exchange officials relied on brokers heavily and told them they would be an invaluable resource. However, as the exchange has rolled out, “that has not been the case. … The exchanges are only giving us lip service,” Hammett said.
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