Despite taking Healthcare.gov offline for hours a day to make technological fixes, the Centers for Medicare and Medicaid Services said Wednesday the site continued to experience multiple slowdowns and displayed error messages to numerous visitors throughout the day.

During a media call CMS Spokeswoman Julie Bataille explained that the agency was working to determine the “root causes of [Wednesday’s] slowness.” However, she added these slowdowns are “natural occurrences” in large tech rollouts.

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