In 2012 the rate of medical inflation will continue to rise, PricewaterhouseCoopers reports. Employers are frustrated - not so much by the high cost of the medical as by the apparently intractable upward cost trend that is making benefits plans unsustainable.

Employers have no idea how to address the medical cost trend. They look in desperation to their benefits broker for guidance, yet most brokers remain hopelessly reactive.

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