An increase in the offering of consumer-driven health care products has not translated into increased understanding on the part of consumers exposing a need for employers and benefit professionals to better communicate to employees how their benefit plans work and what value they have.
Adoption rates for high-deductible health plans, health savings accounts, and health reimbursement accounts continue to rise, yet consumers, even those who have such plans and accounts, dont fully understand them. Only 30% of HSA account holders passed a basic HSA proficiency quiz as part of a survey for Waltham, Mass.-based Alegeus Technologies 2014 Consumer and Employer Healthcare Benefits Survey. With a 50% pass rate on the flexible spending account proficiency quiz, FSA account holders did not score much better.
Register or login for access to this item and much more
All Employee Benefit Adviser content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access