Before Hurricane Harvey made landfall, Houston-based benefit adviser Cary Goss sprang into action. The principal with Clarus Benefits Group closed his office the day before the massive storm hit to begin preparations for a worst-case scenario. He also established text and email chains for better communication with his foot soldiers. Data protection was made a top priority with the help of four sets of backup files and immediate consultation with his IT provider on what to do.

In the following Q&A with EBA, Goss details these and other plans that he believes will help his peers in Florida weather Irma, which is expected to ravage the Sunshine State this weekend. What follows is an edited version of that conversation.

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