Low-income earners not only prefer the help of a benefit adviser when choosing enrollment options, new research shows expert help could greatly improve understanding and engagement from this population for whom employee benefits could prove critical.
Wide disparities between higher- and lower-income households exist in terms of financial preparedness and knowledge about health insurance and benefits enrollment, which unfortunately also correlated with fewer low-income earners enrolling in benefits, the 2015 Aflac WorkForces Report found.
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