Technical difficulties may have marred the HIX market’s first year of operation, but at least providers were able to breathe a collective sigh of relief about not being inundated with a sharp increase in new or sick patients scheduling appointments.

So says a recent report prepared by athenahealth, Inc., a leading provider of cloud-based services and mobile applications for medical groups and health systems, and funded by the Robert Wood Johnson Foundation. It draws upon near real-time data from a subset of athenahealth’s network of more than 62,000 health care providers and 62 million patients, investigating core categories related to patient volume, insurance coverage and payer mix.

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