The new reality of health care is here: shopping for benefits online via simple mobile apps; virtual care anytime, anywhere; and games to make chronic care management appealing. Despite that, challenges remain in the move to true digital health and, with it, better outcomes, a top Cigna executive said Monday.
In some ways, so little has changed since the 1920s, said Mark Boxer, Cignas executive vice president and global chief information officer, as he displayed a November 1924 newspaper headline of Hospital Fees Hit Middle Class Hard during a keynote address at a conference sponsored by IT company Pega in Orlando. We face some of the same challenges we faced almost 100 years ago, he added.
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