The new reality of health care is here: shopping for benefits online via simple mobile apps; virtual care anytime, anywhere; and games to make chronic care management appealing. Despite that, challenges remain in the move to true digital health and, with it, better outcomes, a top Cigna executive said Monday.

In some ways, so little has changed since the 1920s, said Mark Boxer, Cigna’s executive vice president and global chief information officer, as he displayed a November 1924 newspaper headline of “Hospital Fees Hit Middle Class Hard” during a keynote address at a conference sponsored by IT company Pega in Orlando. “We face some of the same challenges we faced almost 100 years ago,” he added.

Register or login for access to this item and much more

All Employee Benefit Adviser content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access