Employee benefit brokers should make the commitment to themselves to treat learning about HR technology the same way they’d dive into educating themselves on a new line of insurance coverage, a panel of experts said last week at EBA’s Workplace Benefits Summit.
The benefits industry is undergoing a technology revolution, with the field set for exponential growth starting now, explained Mike Smith, director of exchange solutions at the world's largest privately owned, independent insurance brokerage firm Lockton, in Boston.
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