The face of benefits advising is not the same. The volatile economy, the changing landscape of health care reform and the ever-increasing role of technology are serving up unprecedented challenges.
On the cusp of this change is a new crop of advisers under age 42 who are ready to take over from retiring baby boomers. They grew up with technology and never knew the business the way the "old-timers" did. They are eager and enthusiastic. They are the future.
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