Michael Dermer, president and chief executive of IncentOne, works with health plans, health service companies and self-insured employers to boost consumer and provider engagement. The Lyndhurst, N.J.-based company launched its first incentive program in 2004 and now has more than 350 customers.

EBA spoke with Dermer about the latest developments in incentives and the key to building a client base and effectively engaging plan participants.

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