Kevin M. Andrews has spent the last two decades trying to eliminate the disconnect between employers, employees and benefits. And he sees technology as the solution.
“The front-end delivery and the back end-connectivity of employee benefits today is fragmented,” says Andrews, chief technology officer of Atlanta-based employee benefits firm Hodges-Mace. “Technology is rapidly changing the way employees, employers and insurers think about benefit delivery. Over the next 10 years, we will see a consolidation of services, delivered more effectively and efficiently through a single channel and data model. The end user experience is the next competitive battleground.”
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