“Help us.” That’s what benefit advisers are hearing from clients as employers race to keep up with changing regulations and stay ahead in the talent war. Advisers are keeping an even faster pace in the process to stay ahead of their clients’ evolving needs. In EBA’s ongoing series of discussions with the leaders of many of the country’s top brokerages, executives at Mercer, Lockton, Higginbotham and Pacific Resources share challenges the industry is facing, as well as tips for firms of all sizes to tackle those challenges head-on.

“What we’re hearing from the marketplace is basically, ‘Help us. Help us continue to be able to navigate through this,’” says Julio Portalatin, president and CEO of Mercer in New York City.

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