Wellness Adviser of the Year Q&A: Ali Payne of Gallagher

Employee Benefit Adviser’s Wellness Adviser of the Year is Ali Payne, the divisional vice president, global practice leader, well-being and engagement for Gallagher. EBA editors asked Payne about her biggest professional accomplishment, the best thing about her job and if she had any advice for new brokers.

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Employee Benefit Adviser: How big is your book of business?
Ali Payne: It is against Gallagher’s policy to disclose this type of information about our books of business.

EBA: How many clients do you have? What is your client size?
Payne: I support employers of all sizes. 100 to 25,000+ employees.

EBA: How would you describe your client base, by industry type? Where is your geographic area of focus?
Payne: I support clients across all industries and geographies.

EBA: What was your biggest work accomplishment this past year?
Payne: My biggest work accomplishment this year has been formalizing the Well-being & Engagement Practice at Gallagher.

EBA: What was your biggest personal accomplishment this past year?
Payne: My biggest personal accomplishment has been figuring out how to juggle three kids, an expanded global leadership role and living my value.

EBA: What is the best thing about your job?
Payne: The best thing about my job is the ability to be creative, innovative, and push the envelope, plus the great people I work with and for.

EBA: What makes you stand out as an adviser?
Payne: Challenging the status quo. We can’t keep doing the same thing and expecting different results.

EBA: Would you want your child to go into your profession?
Payne: Yes! The opportunities in this industry are endless; and if you have energy and creative ideas, go for it.

EBA: What advice you give to new advisers?
Payne: Build trust with everyone you work with and don’t be afraid to push the status quo.

EBA: What is the biggest trend to watch in benefit advising for 2019?
Payne: Re-humanizing everything we do in at the workplace.

EBA: What technology can you not live without?
Payne: FaceTime! I have three little ones at home; I believe video call technology has revolutionized traveling for work.

EBA: What’s your favorite line from a movie?
Payne: “Why did we ever stop drinking these? Because everyone else started.”
– Carrie Bradshaw, Sex and the City

EBA: Who is your personal hero?
Payne: My husband, Charlie Notheis.

EBA: What person, alive or dead, would you want to meet and why?
Payne: P!nk, because she is a successful working mom, positive role model, and a seriously, amazing badass.

EBA: What is your morning beverage of choice?
Payne: Nitro, Cold Brew

EBA: What is your evening beverage of choice?
Payne: Surly Coffee Bender beer

EBA: What is the most awesome place you traveled to outside your home state?
Payne: Breckenridge, Colorado

EBA: What is the most notable book you read this year?
Payne: Personal: Girl, Wash your Face by Rachel Hollis.
Professional: Firms of Endearment by Rajendra Sisodia.

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