“One hand doesn’t know what the other is doing.” It’s a cliché, but it’s a vivid metaphor for the chaos that occurs when a body isn’t working together. It also serves as an apt description for the majority of today’s healthcare delivery.

The men and women working on the front lines of healthcare, and those working behind the scenes to fundamentally change the way care is delivered will tell you the biggest road blocks between our country and better health are inefficiency and waste. They’re also the factors driving the consistent rise in healthcare spending.

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