Slideshow ‘Get the people who know what they’re doing’

Published
  • March 26 2014, 4:13pm EDT
6 Images Total

1. ‘Get the people who know what they’re doing’

“The best way to fix [exchange confusion] is to get the people who know what they’re doing to work with plans,” said Craig Hasday, COO at Frenkel Benefits LLC in New York City, in a story about more HHS guidance on navigators released this month. Read the full story here: Feds: Navigators don't need E&O coverage

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2. ‘Have not paid’

“About 20% of the 47,000 enrollees have not paid as of yet," said Wisconsin’s State Insurance Commissioner Ted Nickel. Read the full story here: 1 in 5 Wis. ACA applicants have not paid premium

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3. ‘Can be a long process’

“Our weakness is that we need to slow down and realize that networking and building relationships takes time and can be a long process,” said Brad Sutliffe, director of employee benefits in Cambridge, Md., about the younger generation of advisers entering the industry. Read the full story here: EBA's top advisers under 35

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4. ‘Mask the horrible impact’

“This is another in a string of extra legal actions taken by [the president’s] administration to mask the horrible impact his law will have on the economy and health care in the United States,” said Rep. Darrell Issa (R-Calif.) in a statement about the employer mandate delay. Read the full story here: GOP challenges Obama’s delay of employer mandate

[Image: Bloomberg News]

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5. ‘Wait times are in the hours’

“Blue Cross Blue Shield of Illinois is impossible to reach by phone on both the agent side and customer side — wait times are in the hours,” said Anne Petry, broker and consultant at Jaggi Insurance in Forsyth, Ill., just seven days before the end of open enrollment. A spokeswoman for the company responded saying that, on average, their call center times are down to two minutes. Read the full story here: Leading carrier tops broker frustrations in final lap of ACA enrollment

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6. ‘Don’t want to be investors’

“The 401(k) industry has been trying to make investors out of people who don’t want to be investors,” said Carl Londe, CEO of investment adviser ProManage. Read the full story here: Innovations in 401(k) plan design

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