1. Encourage early enrollment and avoid last-minute traffic jams
Once youve completed system testing, youll want to get your employees onto the portal to elect their benefits as early as possible. The more people who are inspired to complete their enrollment at the beginning of the open enrollment period, the less of a mountain of enrollments there will be for your system and the service center to handle on that last day.
If at all feasible, consider sweetening the early-enrollment pot. For example, you could automatically enter everyone who enrolls during the first week into a raffle for a coveted item, like an Apple iPad.