EBA 10 Days 10 Ways to Leveraging Benefits Tech

Brokers are “being very myopic if they believe a once-a-year interaction with a client will be enough,” one expert says.

A majority of workers want to remove tech from some hiring practices — but employer clients may convince them otherwise.

There is a need for more digital tool integration, but combining may be easier said than done.

Adding quality metrics on physicians is just one advantage for the benefits industry — if it manages to evolve from its paper-based roots.

Clients want more cloud-based technologies for faster updates and easier integration, says PwC’s HR technology leader.

The chocolate maker has rolled out a virtual benefits assistant to help its employees understand their plan coverage.

Interactive websites, mobile optimization and social media can give benefits administrators new ways of engaging with plan participants.

Chatbots are coming and “every single organization today would be wise to begin thinking and acting on the Fourth Industrial Revolution,” he says.

For digital solutions to truly work and have the potential to change employees’ lives, benefits professionals must get behind them.

With constant communication, news feeds and 24/7 texting, never has the modern employee been so informed, so productive — and also so stressed out.