The Arizona firm sees the model as a philosophical change for a client, one requiring a commitment to more robust communication and access for dependents.
First seen as a silver bullet to cut costs, consultants now know the true value of the platform, Willis Towers Watson mid-market exchange head Rob Harkins says.
The Crichton Group hasn’t written much PBE business, but just having one available facilitated the company’s launch of a new technology consulting wing and brought in new clients.
The PBE Index is unchanged from last month, but operators expect to report increased numbers next month after they’ve tallied the results of the year-end open enrollment period.
