The Arizona firm sees the model as a philosophical change for a client, one requiring a commitment to more robust communication and access for dependents.
First seen as a silver bullet to cut costs, consultants now know the true value of the platform, Willis Towers Watson mid-market exchange head Rob Harkins says.
The Crichton Group hasn’t written much PBE business, but just having one available facilitated the company’s launch of a new technology consulting wing and brought in new clients.
